Terms & Conditions

These are the terms for using Criczo, operated by CODEJUNCTIONS PRIVATE LIMITED. Creating an account means you accept them. If you do not, please do not use the app.

Your account

• You need a mobile number to have an account, and it must be one you control. Your account is yours — do not share the PIN.
• You must be at least 13 years old.
• Give us accurate details. Impersonating another player, a club or an official is not allowed.
• A captain can add you to a squad using your number before you have signed up. Registering with that number claims the record, so the matches you have already played follow you in.

Scores and match records

A scorecard is a shared record. Once a match is scored, it belongs to the teams and players in it, not only to the person who entered it. That has two consequences worth being clear about: the scorer is responsible for entering results honestly, and a completed match stays on the record even if one participant later deletes their account.

Criczo records what a scorer enters. We do not verify it, we do not adjudicate disputes about it, and organisers remain responsible for their own tournament rules and results.

Auctions and tournaments

Player auctions in Criczo are a way of organising teams. Bids are made in tournament points or currency set by the organiser. Criczo does not process payment between organisers, teams or players, holds no money, and is not a party to any agreement you make with them.

Ground bookings

Where Criczo lets you book a ground, the contract for that booking is between you and the venue. Prices, availability, cancellation and refunds are the venue’s to set and honour. We will help where we can, but we are not the provider of the pitch.

What you may not do

• Upload anything unlawful, abusive, hateful, or that infringes somebody else’s rights — including photographs of people who have not agreed to it.
• Falsify results, or manipulate an auction or a tournament table.
• Attempt to access another account, scrape the service, or interfere with how it runs.
• Use Criczo to send unsolicited messages.

We may suspend or remove an account that does these things. Where it is reasonable to do so, we will tell you why first.

Content you upload

Photos, clips and text you upload stay yours. You give us permission to store and display them inside Criczo so the app can work — showing your photo on a scorecard, for instance. You confirm you have the right to upload what you upload.

Availability

We work to keep Criczo running, but we do not promise it will be available without interruption. We may change or withdraw features. If we plan to remove something you depend on, we will give notice in the app where we can.

Liability

Criczo is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, for lost data, or for disputes between players, teams, organisers or venues. Nothing here limits liability that cannot be limited by law.

Ending it

You can stop using Criczo and ask us to delete your account at any time by emailing us. We may close an account that breaks these terms. Scorecards remain, for the reason given above.

Bookings and payment

Criczo lists grounds and turfs and takes bookings for them. The venue, not Criczo, owns the ground and provides what you are paying for. We take the booking, hold the record and settle the money to the venue.

• Prices are set by the venue and shown in Indian Rupees, inclusive of the venue’s charges, before you pay. What you see on the slot is what is taken.
• Some venues take a deposit rather than the full amount at booking, and the balance at the ground. Where that applies the split is shown before payment.
• Payments are processed by our payment gateway. We do not see or store your card number, UPI PIN or bank credentials at any point.
• A slot is only held once payment succeeds. Until then somebody else may book it, and a failed payment does not reserve anything.
• Criczo charges the venue a commission on bookings made through the app. It is taken from the venue’s settlement, not added to your price.

Cancellations and refunds

Cancelling more than 24 hours before your slot is refunded in full, between 6 and 24 hours is refunded at half, and under 6 hours is not refunded. If the venue cancels you get everything back whatever the notice. The full terms, including how long a refund takes to reach you, are in our Cancellation & Refund Policy.

What we are not responsible for

The condition of a ground, its facilities and its safety are the venue’s responsibility. Cricket carries a risk of injury and you play at your own risk. We are responsible for the booking service itself — taking your payment, holding your slot and refunding you under the policy above.

Changes

We may update these terms. The date at the top changes when we do, and we will tell you in the app if the change is significant. Continuing to use Criczo after that means you accept the new terms.

Law

These terms are governed by the laws of India, and the courts of Ahmedabad, Gujarat have jurisdiction.

Contact

CODEJUNCTIONS PRIVATE LIMITED — write to info@criczo.co.in.